Telemedicine e-visits

For best results, it may be helpful to reboot your device before the call.
Type in your child's name & click check-in.
Allow your browser access to camera & microphone. Click the "start test" button in waiting room.
If your insurance carrier has changed since last visit, please send us photo of your new card (front & back).

Schedule & Prepare for an E-Visit

Your child must have been physically seen at least once in our office. At this time, all of our clinicians, including Dr. Malak, will be offering e-visits.
Rest is pretty simple: call the office to schedule visit as you normally do (or use portal if you wish). Be sure to request reasonable appointment length.
Be mindful that no-show fee will still apply if you fail to keep appointment.
A few minutes prior to scheduled* e-visit, log in by clicking badge below corresponding to the clinician you are booked with and follow prompts.

If your appointment is in the middle or at the end of a session, just like in the office, the doctor may be running late; emergencies come up here! If waiting is a concern, please don't hesitate to call office and check to see if we're running a little late.

Telemedicine Success Tips
● Use an iPhone or Android -- or PC / tablet with camera, microphone, and speakers. Phones often seem to do a better job than desktops. There is no App to download.
● Use headphones when possible so only you and the other person can hear your conversation.
● An internet connection with adequate bandwidth. Click to test your speed here.
● Important! Doxy.me supports Safari 11 (iPhone), Chrome (Android), and Firefox browsers.

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Dawn

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Dr. Malak

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Welcome to the 21st century! Bambini is pleased to now offer e-visits. Sometimes referred to as telemedicine consultations or video chat, e-visits are:

convenient -- no need to fight traffic or sit in crowded waiting room.
secure -- Doxy.me, the system we chose, is HIPAA-compliant.
During the COVID-19 outbreak, insurance plans all covered e-visits (even the co-pay). Once the pandemic emergency ended, most HMOs continue to cover telemedicine – but co-pays have returned. Payment for co-pays (including high deductible plans) should be made when the e-visit is booked. These payments can be made by credit card through our portal or over the phone with our reception staff.

Less Suitable for an E-Visit

Your daughter has sore throat, you are worried it's strep. We will need to do a culture.
Your child has bad stomachache and you are thinking it could be appendicitis. He may need CT or admission.
The baby has bad cold, teething, and grabbing ears. We need to get a look at the eardrums.

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Katherine

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Bianca

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Dr. Miller

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Dr. Jaravaza

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For families that are self-pay, the fee for a 15 min telemed visit is $75. For a 30 min appt, the fee is $150. You may pay through the portal or by calling our staff with a credit card number.

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Jen

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Concerns Suitable to an E-Visit

Your child need a follow-up visit for ADHD, Lyme, PANDAS, Hashimoto's, and other chronic ailments.
Your son is away at college and has flare of acne. Would be important to have good webcam.
Your six year-old wakes with what looks like pink eye. No other symptoms. Weather is lousy.
Your child had numerous blood tests. You would like to discuss the results with the doctor, and you live more than an hour from the office.